0.1. Registering on the Bit Bloom platform automatically entails the User agreeing to all the terms of this User Agreement.
0.2. By continuing to use Bit Bloom’s services after any changes to this User Agreement or any of the other applicable terms, agreements, or policies, the User agree to abide and be bound by those changes. If you do not agree with any changes to this User Agreement, you may close your account.
1.1. This User Agreement becomes effective since the moment of its publication.
1.2. Bit Bloom Group and the User are the parties to this User Agreement. The User of Bit Bloom platform services is either a person or legal entity.
1.3. This User Agreement is deemed to be equivalent to a contract put in writing. The acceptance of this User Agreement implies the User’s complete and unconditional consent to all its provisions, including the User’s consent to processing the User’s personal data.
1.4. This User Agreement sets forth:
1.4.1. The regulations for using the Bit Bloom platform.
1.4.2. The rights and obligations of Bit Bloom Platform users and Bit Bloom Group and Bit Bloom Platform operators.
1.4.3. How Bit Bloom Platform Users Interact with Platform Administration and Bit Bloom Group.
1.4.4. The basic requirements for Bit Bloom users.
1.5. The Bit Bloom may revise this Agreement and any of the other terms, agreements, or policies from time to time. The revised version will be effective at the time it will be posted.
2.1. Bit Bloom Group comprises companies that are officially registered in the jurisdictions listed below:
2.1.1. the United Kingdom of Great Britain.
2.1.2. Legal addresses and details of Bit Bloom Group companies:
2.1.2.1. Bit Bloom Investments Limited is a company incorporated in the United Kingdom.
2.1.2.2. Bit Bloom Investments is a registered company.
2.1.2.3. Bit Bloom Limited is a company incorporated in the United Kingdom of Great Britain and Northern Ireland. Date and registration number in the United Kingdom of Great Britain and Northern Ireland Registry - 12344938.
2.2. Bit Bloom Group is engaged in the following business activities:
2.2.1. the development of specialized software for crypto trading and investment management,
2.2.2. the organization of cryptocurrency mining, including cloud mining,
2.2.3. the development of investment products in the area of crypto-currency business,
2.2.4. blockchain based tokens minting, issuing and trading
2.2.5. the development of partnership products and investment management services in the crypto business,
2.2.6. providing consulting services in the area of crypto-currency business.
3.1. Bit Bloom platform user (hereinafter - User) can become any person who has reached the age of eighteen and has no any legal limitation to use Bit Bloom platform’s services and to conclude this Agreement.
3.2. The User can become a person with any citizenship and residence.
3.3. By accepting this Agreement, the User confirms that the assets used for investment are legally clean and User’s actions do not violate the laws of the countries of incorporation of the Bit Bloom Group companies. The User confirms its willingness to provide regulatory authorities with proof of legal origin. The Bit Bloom Group is not responsible for verifying the legality of the User's assets in any way.
3.4. By accepting this Agreement, the User confirms his right to dispose of the assets for investment on the Bit Bloom platform. It is not recommended to use for investment borrowed funds or assets. It is not recommended to use for investment funds and assets the loss of which can significantly worsen the welfare of the User.
3.5. The User must independently perform his own tax and other reporting as required by the legislation.
3.6. All products presented on the Bit Bloom platform are available to the User.
3.7. User is prohibited to:
3.7.1. disseminate negative information about the Bit Bloom group, companies, companies belonging to the Bit Bloom group, the Bit Bloom platform, products presented on the Bit Bloom platform, employees and representatives of the Bit Bloom group, Bit Bloom clients and affiliates;
3.7.2. perform multiple account registration. If another user of the Bit Bloom platform intends to use the User’s IP Account, the User is obliged to notify the Bit Bloom Platform Support Service in advance.
3.8. In case of violation by the User of the provisions of paragraphs 3.7.1 and 3.7.2. the Bit Bloom Group has the right to block access to Bit Bloom platform products and account and to freeze User’s assets.
4.1. Title to assets in User’s account shall at all times remain with the User and shall not transfer to Bit Bloom Group or Bit Bloom Group companies. Bit Bloom shall have no liability for the аsset fluctuations or depreciation
4.2. The User may fund or withdraw funds from his account in accordance to rules set forth by the Bit Bloom.
4.3. The User may instruct Bit Bloom platform to invest funds in correspondent strategies and/or purchase Bit Bloom platform’s products and services.
4.4. When a asset transaction occurs using User’s credentials, the Bit Bloom will assume that User has authorized such transaction, unless User notifies the Bit Bloom otherwise. If the User believes he did not authorize a particular transaction or that a transaction was incorrectly carried out, the User must contact the Bit Bloom as soon as possible via support service
4.5. The Bit Bloom platform may suspend, restrict, or terminate User’s access to any or all of the the Bit Bloom services, and/or deactivate or cancel User’s the Bit Bloom account, with immediate effect for any reason at its sole discretion and is under no obligation to disclose the details of its decision to take such action with the User. The User acknowledge that the Bit Bloom's decision to take certain actions, including limiting access to, suspending, or closing User’s account for any reason in our sole discretion, may be based on confidential criteria that are essential to the Bit Bloom's risk management and security protocols. The User agrees that the Bit Bloom is under no obligation to disclose the details of its risk management and security procedures.
5.1. Bit Bloom Group organizes information support for Bit Bloom platform users.
5.2. Information support services are provided free of charge for all Bit Bloom users.
5.3. Information support is provided in the following formats:
5.3.1. Dialogue with the operator via online chat.
5.3.2. Offline ticket hosted on the following resources:
The widget on the Bit Bloom platform.
Feedback form on the Bit Bloom website.
Live chat with Bit Bloom’s consultant.
Via E-mail contact@bitbloom.co .
5.4. The operator in the online chat will answer the question at a reasonable time. The actual speed of the operator’s response depends on the current number of requests.
5.5. The time it takes to process user requests depends on the complexity of the questions and the need to consult with subject matter experts. Maximum response time is 24 hours.
6.1. The Bit Bloom Group processes the personal data of Bit Bloom users in accordance with the following rules and regulations:
General Data Protection
Regulation (GDPR).
Regulation (EU) 2016/679.
Directive (EU) 2016/680.
The processing of users' personal data is carried out in accordance with applicable legislation and standards for processing of the confidential information. Best applicable relevant standards are applied.
6.2. The term "processing of personal data" used in this Agreement includes, but is not limited to, the following transactions with information received from the User: collection, storage, analysis, systematization, use, updating, destruction. The list of such information may include information about registration on the Bit Bloom platform, payment and other details, completed and planned transactions, IP addresses, equipment and software, contact data and other customer related information.
6.3. Confidentiality will apply to any information, including conversations and consultations with Bit Bloom Group staff, received from the User within the framework of this Agreement. To prevent third parties from obtaining any personal data or information about the User, The Bit Bloom Group will take all appropriate legal measures.
6.4. The Bit Bloom Group exclusively stores personal data on dedicated servers directly owned by Bit Bloom companies. The transmission of data containing User information is done using cryptography methods such as symmetric cryptography and asymmetric traffic encryption.
6.5. Bit Bloom Group refrains from transmitting user data to any third parties, even if it's impersonal.
6.6. Bit Bloom Group and Bit Bloom Group companies are not responsible for any personal data leaks that have occurred due to the fault or negligence by the User.
7.1. By accepting the terms of this Agreement, the user acknowledges his complete understanding of the financial risks involved in investing in cryptocurrency assets and trading them.
7.2. The User agrees to the withdrawal of the profit guarantee by accepting the terms of this Agreement.
7.3. By accepting the terms of this Agreement, the User confirms that he understands and agrees to accept possible negative returns on investments on the Bit Bloom platform. The Bit Bloom Group and Bit Bloom Group companies are not liable for the declared profits on deposits and is not accountable for the assets of platform users.
7.4. Bit Bloom Group undertakes to take all appropriate measures to ensure investors receive the declared profit, the safety of their assets, system stability, and platform performance.
7.5. The Bit Bloom Group confirms that the fiat and cryptocurrency assets of the Account held on any accounts of the Bit Bloom platform are protected by the current legislation of the United Kingdom of Great Britain, which is an additional safeguard for the investment.
8.1. The Bit Bloom Group confirms its interest in receiving feedback from users, including negative experience with the Bit Bloom platform and/or Bit Bloom Group companies.
8.2. The Bit Bloom Group confirms its interest and willingness to accept and consider proposals to improve the Bit Bloom platform and the quality of investment, partner and other products.
8.3. The Bit Bloom Group confirms its interest in receiving a quality assessment from the User.
8.4. Contact details for feedback on the Bit Bloom platform:
The widget on the Bit Bloom platform.
Feedback form on the Bit Bloom website.
Live chat with Bit Bloom’s consultant.
Via E-mail contact@bitbloom.co .
8.5. Any complaints regarding the operation of Bit Bloom are sent to the following details:
The widget on the Bit Bloom platform.
Feedback form on the Bit Bloom website.
Live chat with Bit Bloom’s consultant.
Via E-mail contact@bitbloom.co .
8.6. In the event of a claim, the parties are required to negotiate to resolve the dispute and claim.
8.7. In the event that the User and the Bit Bloom Group are unable to resolve their differences during the negotiation process, the User has the right to apply to the competent court, located in the United Kingdom of Great Britain.
9.1. The Bit Bloom Group has the option to modify these rules based on changes in current legislation or optimization of the Bit Bloom platform rules.
9.2. The Bit Bloom Group suggests that users monitor any changes made to the agreement on the Bit Bloom website themselves.
9.3. The Bit Bloom Group is responsible for notifying users of important updates to these Agreement and Bit Bloom platform rules.